Frequently Asked Questions
Everything you need to know about your outdoor adventure gear.
What is your return policy for outdoor apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Items must be in their original packaging to qualify for a full refund.
How do I determine my size for technical outerwear?
Each product page features a detailed sizing chart. We recommend measuring over your base layers to ensure a comfortable fit for active use.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How should I care for my waterproof gear?
To maintain the integrity of waterproof coatings, we recommend machine washing on a cold, gentle cycle with technical-specific detergent and air drying.
Can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your products covered by a warranty?
All our premium outdoor gear comes with a one-year manufacturer's warranty against defects in materials and workmanship.